BBB ratings represent the BBB’s opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public. BBB seeks and uses information directly from businesses and from public data sources.
BBB assigns ratings from A+ (highest) to F (lowest). In some cases, BBB will not rate the business (indicated by an NR, or “No Rating”) for reasons that include insufficient information about a business or ongoing review/update of the business’s file.
BBB Business Reviews generally explain the most significant factors that raise or lower a business’s rating.
BBB ratings are not a guarantee of a business’s reliability or performance. BBB recommends that consumers consider a business’s BBB rating in addition to all other available information about the business.
BBB ratings are based on information in BBB files with respect to the following factors:
Business’s complaint history with BBB
Type of business.
Time in business.
Transparent Business Practices
Failure to honor commitments to BBB.
Licensing and government actions known to BBB.
Advertising issues known to BBB.
“We’re proud of our BBB rating,” said Tim Sharp, Chief of Curriculum with TSOD.com. “We have a great relationship with our clients and this rating confirms that to some degree.”
As of June 2015 TSOD.com celebrated fourteen years in business with a 100 precent reliability record.